(Telephone English)

How we talk on phone in English?

فون پر ہم انگلش میں کیسے بات کرتے ہیں؟

Answering the phone

فون کال کا جواب دینا

v Hello? (informal)

v Thank you for calling Boyz Autobody. Jody speaking. How can I help you?

v Doctor's office.

Introducing yourself

اپنا تعارف کروانا

v Hey Sohaib. It's Rabia calling. (informal)

v Hello, this is Javed calling.

v Hi, it's Ali from the dentist's office here.

v This is she.*

v Speaking.*

Asking to speak with someone

فون پر کسی کے بارے میں پوچھنے کیلے

v Is Atif in? (informal)

v Is Sohaib there, please? (informal)

v Can I talk to your father? (informal)

v May I speak with Mr. Amir, please?

v Would the doctor be in/available?

Connecting someone

کسی کی کال دوسری لاین پر ٹرانسفر کرنا

v Just a sec. I'll get him. (informal)

v Hang on one second. (informal)

v Please hold and I'll put you through to his office.

v One moment please.

v All of our operators are busy at this time. Please hold for the next available person.

Making special requests

کچھ سمجھ نا آنے کی صورت میں درخواست کرنا

v Could you please repeat that?

v Would you mind spelling that for me?

v Could you speak up a little please?

v Can you speak a little slower please. My English isn't very strong.

v Can you call me back? I think we have a bad connection.

v Can you please hold for a minute? I have another call.

Taking a message for someone

کسی سے فون پر کویی میسج لینا

v Sohaib’s not in. Who's this? (informal)

v I'm sorry, Jibran not here at the moment. Can I ask who's calling?

v I'm afraid he's stepped out. Would you like to leave a message?

v He's on lunch right now.Who's calling please?

v He's busy right now. Can you call again later?

v I'll let him know you called.

I'll make sure she gets the message.

Leaving a message with someone

کسی کیلے کویی میسج چھوڑنا

v Yes, can you tell him his wife called, please.

v No, that's okay, I'll call back later.

v Yes, it's Zeshan from CompInc. here. When do you expect her back in the office?

v Thanks, could you ask him to call Brian when he gets in?

v Do you have a pen handy. I don't think he has my number.

v Thanks. My number is 222-3456, extension 12.

Confirming information

کسی بات کو پکا کرنے کیلے

v Okay, I've got it all down.

v Let me repeat that just to make sure.

v Did you say 555 Charles St.?

v You said your name was John, right?

v I'll make sure he gets the message.

Listening to an answering machine

کویی میسج چھوڑنا ریکاڑ کر کے ۔

v Hello. You've reached 222-6789. Please leave a detailed message after the beep.Thank you.

v Hi, this is Elizabeth. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can.

v Thank you for calling Dr. Mindin's office. Our hours are 9am-5pm, Monday-Friday. Please call back during these hours, or leave a message after the tone. If this is an emergency please call the hospital at 333-7896.

Finishing a conversation

بات ختم کرنا

v Well, I guess I better get going. Talk to you soon.

v Thanks for calling. Bye for now.

v I have to let you go now.

v I have another call coming through. I better run.

v I'm afraid that's my other line.

v I'll talk to you again soon. Bye.

یہ تھا فون پر انگلش میں بات کرنے کا امید ہے آپ سمجھ گیے ہوں گے۔

(طالب دعا)

(صہیب صدیقی)

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